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Customers Are Reminded to Protect Their Computers - 4/1/09
Customers need to be aware that there are computer worms, viruses and other malicious programs that are transmitted through the Internet and can infect their computers. These malicious programs can cause serious harm to customers, such as destruction of data and theft of personal information. A good way for customers to reduce the chance that their computers will be infected or damaged by these harmful programs is by keeping their anti-virus software up-to-date and installing patches recommended by the operating system vendor, such as Windows XP, and other suppliers for the software on their computers.
>> Learn More
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Here is a list of some of the more high-profile viruses to affect computer users over the past months. If
you lack antivirus protection and suspect your system has been infected, see the Virus Scan &
Removal Tools module below for help.
| Name/Date |
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Comments |
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Conficker
3/27/09 |
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Also known as: W32/Conficker.worm.gen.c [McAfee], Mal/Conficker-B [Sophos].
To propagate, the Conficker family exploits the MS08-067 vulnerability in Microsoft Windows Server Service which may allow for remote code execution. This flaw lies in the improper handling of specially-crafted (malicious) RPC requests and was patched on October 23, 2008.
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| Virus Scan & Removal Tools |
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So, your computer's been acting up and you suspect a virus or worm is to blame. To find out run a virus scan on
your computer using anti-virus software.
If you don't have anti-virus software or are concerned that your software isn't working properly, you can check your
computer using a Web-based virus scan. Easy-to-use, free scans are available from such companies as
Trend Micro,
Panda Software,
and McAfee.
To remove a threat from your computer , follow these 2 steps:
Step 1: Protect Your Computer
It is recommended that you follow the 3 steps outlined in the "How to Safeguard Your
Computer" section. This will help to ensure that your computer is protected from any other potential threats.
Step 2: Find & Remove the Threat
Search for the virus on your system using your anti-virus software. If you do not
have anti-virus software or feel your software isn't working properly, search your computer using a web-based virus scan, such as
HouseCall.** Once you have identified the virus, use the removal tool to get rid of it. |
| **HouseCall is provided and supported by Trend Micro. |
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| How to Safeguard Your Computer |
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Follow these 3 steps to help protect your computer from potential threats:
Step 1: Activate a Firewall
If you have a personal firewall, make sure that it is enabled.
A firewall will help to protect your computer by stopping unknown intrusions and controlling what enters AND leaves it.
Firewall protection, plus a host of other security tools, is available to Verizon Online members through the Verizon Internet Security Suite. Learn more>
Read more about the importance of using a firewall>
Step 2: Use Your Anti-Virus Software
If you already have anti-virus software on your computer, make sure you have the latest updates.
Anti-virus protection, plus a host of other security tools, is available to Verizon Online members through the Verizon Internet Security Suite. Learn more>
Read more about the importance of using an anti-virus program>
Step 3: Get the Latest Windows Update(s)
If you use Microsoft Windows, make sure you have the most recent updates. To do this:
1. Click the Start button in the bottom left corner of your screen.
2. Select Windows Update.
3. Follow the instructions to install the latest updates.
If you can't find Windows Update on your computer, go directly to:
http://windowsupdate.microsoft.com |
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Imagine a locked door to which only authorized users with a key or access card can enter.
In the world of networks and computers a firewall serves a very similar function. Specifically, a firewall:
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can be either hardware or software that enforces security policies |
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permits only authorized users to enter or access certain info, items, or areas |
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has built-in filters that can prevent unauthorized or potentially dangerous material from entering
your computer |
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logs attempted intrusions |
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