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Verizon is upgrading your FiOS TV Interactive Media Guide

Verizon is currently upgrading the FiOS TV Interactive Media Guide (IMG) nationwide. Depending on where you live, you may have already noticed changes to your guide. To learn more about the new and improved IMG download the Interactive Media Guide Driver's Manual. (5.60 MB)

Have questions about the new Interactive Media Guide?

Get Quick Tips (256 KB) about the new IMG.
Watch the How-To Videos to learn how to navigate the new IMG.
Q&A on the new Interactive Media Guide. This page includes FAQs as well as updated information about the new IMG as it becomes available.
For more information or if you need help with your Interactive Media Guide settings please call (888) 553-1555 for assistance.

Top Help Questions

New to FiOS TV?
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Interested in advertising on FiOS TV?
Please contact us by email at sales@viamediatv.com

Did you know?You can reset your set-top box to fix a variety of issues such as problems with your Interactive Programming Guide (IPG), On Demand programs, and more.

Need help with your FiOS TV?

FiOS TV
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Install Media Manager
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CableCARD
Install or remove your CableCARD
Troubleshoot your CableCARD

User Guides
Remote control User Guides
Motorola QIP 2500 STB User Guide (2.95 MB)

Motorola QIP 64XX STB User Guide (983 KB)

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